Terms and conditions
All of our prices are shown with VAT included.
Customers in the EU
All items delivered duties paid (DDP). This means that the prices at checkout are inclusive of all duties / customs charges.
Customers outside of the EU
Please contact us at firstname.lastname@example.org
Delivery times Europe 4 working days
If you have any specific questions regarding shipments and deliveries, or you would like to upgrade your shipping to receive your order more quickly please feel free to contact us at email@example.com
You warrant that the Personal information which you are required to provide when you place an order is true, accurate, current complete in all respects; and you will notify us immediately of any changes to the Personal information by contracting us by e-mail at firstname.lastname@example.org. You agree not to impersonate any other person or entity or to use false name or a name that you are not authorised to use.
Refund or exchange any purchases is possible within 14 working days from delivery. All returns must be send via courier or registered mail with the original shipping materials and original shipping invoice included. Only unused products in their original condition will be refunded. We will refund the paid amount with exception of any shipping charges that may have been applied to your order (listed separately on your invoice). We are unable to refund any shipping fees incurred for the return itself.
In order to refund a purchase, pleas contact email@example.com within 14 days of your purchase so we know you will be returning your item.
Please send returns to: (with shipment insurance)
Úti objects BV, Baarle-Frankrijkstraat 11, 9830 Sint-Martens-Latem
Please ensure that all goods are clearly marked as Returns.
Please note: goods that are returned to us in a used or damaged state will be returned to customers at their own cost.